Shipping policy

Free shipping on US orders of $10 or more. Orders under $10 ship for a flat $4.99.

Delivery times

Orders to the United States typically arrive within 7–15 business days from the date your order is placed, depending on your location. Some of our products ship directly from our international suppliers, which is why delivery may take a little longer than at a local store.

Tracking

As soon as your order ships, we'll email you a tracking number so you can follow your package all the way to your door.

Delays or lost packages

If your order hasn't arrived within the estimated time, or the tracking information hasn't updated for several days, email us at info@eoloproducts.com with your order number and we'll look into it right away.

Questions?

Write to us at info@eoloproducts.com. We reply within 24 hours, Monday to Friday.