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Why pet parents shop with us

  • Free US shipping

    Orders of $10 or more ship free, with a tracking number so you can follow your package to your door.

  • Carefully selected

    We choose practical products that solve real, everyday problems for pets and the people who love them.

  • 30-day returns

    Not happy with your order? Contact us within 30 days of delivery and we'll make it right.

    Read our policy 

Questions? We've got answers

How long does shipping take?

Orders to the United States usually arrive in 7–15 business days. Shipping is free on orders of $10 or more; smaller orders ship for $4.99. As soon as your order ships, we email you a tracking number.

What is your return policy?

You have 30 days after delivery to request a return. See our refund policy for all the details.

How do I track my order?

Use the tracking link in your shipping confirmation email. If you can't find it, write to us and we'll send it again.

How can I contact you?

Email us at info@eoloproducts.com. We reply within 24 hours, Monday to Friday.